Clark Brothers LLC ("Clark Brothers," "we," "us," or "our") respects your privacy and is committed to protecting personal information collected through clarkbrothersllc.com (the "Site"). This Privacy Policy explains what data we collect, how we use it, with whom we share it, and the choices available to you when you shop for electronics, subscribe to emails, or interact with our forms and client-side shopping cart.
1. Scope
This Policy applies to information collected on the Site and through email communications sent by Clark Brothers LLC. It does not apply to third-party websites linked from our pages, manufacturer warranty portals, or payment processors that maintain their own privacy practices. We encourage you to review policies of any external service you use to complete a transaction after we contact you to finalize an order.
2. Information We Collect
2.1 Information you provide directly
We collect information that you voluntarily submit, including:
- Contact details such as name and email address when you use the Contact Us form, checkout form, subscribe page, or unsubscribe page;
- Order-related notes you include in cart checkout or message fields;
- Newsletter preferences and marketing consent selections;
- Subject lines and message content when you request product support or partnership information.
We do not require you to create an account to browse the Site. Our shopping cart stores product selections locally in your browser using localStorage until you clear it or complete checkout.
2.2 Information collected automatically
When you visit the Site, standard web server and analytics tools may collect technical data such as IP address, browser type, device type, operating system, referring URL, pages viewed, and approximate timestamps. This information helps us secure the Site, understand traffic patterns, and improve layout and performance for shoppers researching phones, laptops, and smart home devices.
2.3 Cookies and similar technologies
We may use cookies, local storage, and similar technologies to remember cart contents, form preferences, and aggregated analytics. You can control cookies through your browser settings. Disabling cookies may limit cart persistence or certain convenience features but will not prevent you from viewing product listings.
3. How We Use Information
We use personal information for legitimate business purposes, including:
- Processing and responding to order requests submitted through the cart and checkout form;
- Communicating with you about product availability, pricing confirmation, and shipping arrangements;
- Providing customer support for electronics purchases, returns, and warranty routing;
- Sending newsletters and promotional content when you have opted in;
- Honoring unsubscribe requests and maintaining suppression lists;
- Detecting fraud, abuse, and security incidents;
- Analyzing Site usage to improve categories, search relevance, and content on our blog;
- Complying with legal obligations and enforcing our Terms & Services.
4. Legal Bases for Processing (where applicable)
Depending on your location, we process personal data based on one or more of the following: your consent (for example, marketing emails); performance of a contract or steps prior to entering a contract (order fulfillment discussions); legitimate interests such as Site security and product improvement, balanced against your rights; and compliance with legal requirements.
5. How We Share Information
We do not sell your personal information. We may share data with:
- Service providers who assist with hosting, email delivery, analytics, payment processing, and shipping logistics, subject to confidentiality obligations;
- Manufacturers and distributors when necessary to honor warranty claims or drop-ship large items such as televisions or appliances;
- Professional advisors including lawyers and accountants when required for compliance or dispute resolution;
- Authorities when required by law, court order, or to protect rights, safety, and property.
If Clark Brothers LLC undergoes a merger, acquisition, or asset sale, personal information may transfer as part of that transaction with notice provided where required by law.
6. Data Retention
We retain personal information only as long as needed for the purposes described in this Policy, including order records, support tickets, and marketing consent logs. Retention periods may vary based on legal, tax, and accounting requirements for commercial transactions. When data is no longer required, we delete or anonymize it using reasonable technical measures.
7. Security
We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure. You are responsible for using strong passwords on email accounts used to communicate with us and for keeping your devices updated when accessing our Site.
8. Children's Privacy
The Site is not directed to children under thirteen (13), and we do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can delete it promptly.
9. Your Choices and Rights
Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to certain processing, and to data portability. You may withdraw marketing consent at any time using the Unsubscribe option in the site footer without affecting the lawfulness of processing based on consent before withdrawal.
To exercise privacy rights, submit a request through the Contact Us form with sufficient detail for us to verify your identity. We will respond within timeframes required by law.
10. International Visitors
If you access the Site from outside our primary hosting region, your information may be transferred to and processed in other countries where service providers operate. Those locations may have different data protection rules than your home jurisdiction.
11. Third-Party Content and Social Features
Our footer includes links to social media platforms. Interactions on those platforms are governed by the respective network's privacy policies. Embedded content such as fonts or images loaded from reputable CDNs may receive technical data as described in their documentation.
12. Product Images and External Media
Product photography displayed on the Site may be served from trusted image hosts to ensure fast loading. Those requests may generate standard access logs maintained by the host. We select imagery without watermarks and representative of actual product categories we sell.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage periodic review. Material changes may be communicated through a notice on the Site or via email to subscribers where appropriate.
14. Contact Us
For privacy-related questions or requests, contact Clark Brothers LLC through the Contact Us page or email support@clarkbrothersllc.com. We take all inquiries seriously and work to resolve concerns related to your electronics shopping experience and communication preferences.